Privacy Policy
1. Introduction
JL IT Solutions (Pty) Ltd (“we,” “our,” “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use AegisLocker or visit our website. We comply with international data protection laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Protection of Personal Information Act (POPIA).
2. Information We Collect
We may collect the following categories of information:
Personal Information: Name, email address, billing details, and account credentials.
Technical Information: IP address, device identifiers, operating system, and usage data.
Transactional Information: Purchase history, license details, and payment confirmations.
Support Information: Communications with our support team, including troubleshooting logs.
3. How We Use Your Information
We use collected information to:
Provide and improve AegisLocker services.
Process payments and manage licenses.
Respond to customer inquiries and provide support.
Ensure compliance with legal obligations.
Detect, prevent, and address security or technical issues.
Send updates, product notices, and marketing communications (with opt‑out options).
4. Legal Basis for Processing
We process personal data under the following legal bases:
Consent (when you opt‑in to marketing).
Contractual necessity (to deliver purchased services).
Legal obligations (tax, accounting, compliance).
Legitimate interests (security, fraud prevention, product improvement).
5. Data Sharing & Transfers
We do not sell personal data. We may share information with:
Service Providers: Payment processors, hosting providers, analytics tools.
Legal Authorities: When required by law or to protect rights.
International Transfers: Data may be processed outside your country, with safeguards such as Standard Contractual Clauses (SCCs).
Service Providers: Payment processors, hosting providers, analytics tools.Legal Authorities: When required by law or to protect rights.International Transfers: Data may be processed outside your country, with safeguards such as Standard Contractual Clauses (SCCs).
6. Data Retention
We retain personal data only as long as necessary for the purposes outlined above or as required by law. Once retention periods expire, data is securely deleted or anonymized.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal data.
Object to or restrict processing.
Withdraw consent at any time.
Request data portability.
File a complaint with a supervisory authority.
To exercise these rights, contact us at admin@aegislocker.co.za.
8. Security
We implement technical and organizational measures to protect your data, including encryption, access controls, and secure storage. While no system is 100% secure, we strive to safeguard information against unauthorized access, disclosure, or misuse.
9. Children’s Privacy
AegisLocker is not directed to individuals under 18. We do not knowingly collect personal data from children. If you believe a child has provided information, please contact us to remove it.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a revised “Effective Date.” Continued use of AegisLocker after changes indicates acceptance.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact:
JL IT Solutions (Pty) Ltd Email: support@jlitsolutions.co.za Phone: +2781 584 8667